WMT Recovery Challenge
2 months ago
I suggest adding a Recovery Challenge package inside WeMasterTrade.
It could include:
– Discounted challenge price after a trader fails
– Same account size as the previous challenge
– Slightly stricter drawdown rules
– Limited-time eligibility after account failure
– One Recovery Challenge per failed account
– Option to use part of the previous challenge fee as recovery credit
This would give traders a second opportunity instead of requiring them to purchase a completely new challenge at full price.
It could also help WeMasterTrade retain clients who may otherwise leave after failing their account and encourage them to continue trading with the firm.
I believe this package could improve customer retention, increase repeat purchases, and give traders a more positive experience after failing a challenge.
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WMT_CEO 4 weeks ago
hi rh7248781, they replied you today. Please monitor your email. Thanks.
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rh7248781 4 weeks ago
Hi WMT_CEO, I wanted to share my disappointment regarding the reward for community-backed suggestions. The promotion clearly advertised a $250 instant reward for suggestions that are shipped into the product, but I’m now being offered only $30. I contributed my ideas in good faith based on the terms that were publicly promoted. Reducing the reward so significantly after the fact feels unfair and undermines the trust and motivation of community members who take the time to provide valuable feedback. I hope you can review my case and either honor the advertised $250 reward or provide a clear explanation for why the amount has been reduced to $30. I appreciate the initiative and want to continue supporting the community, but I also hope contributors are treated consistently with what was originally promised.
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WMT_CEO 1 month ago
Hi Ahmed, for details on your reward amount, please reach out to our Customer Support team. Thank you!
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rh7248781 4 weeks ago
I contacted Customer Support about my rewards, but there has still been no progress. It has been 7 days since I first contacted them. Could you please look into this issue and provide an update?
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shoibqueshi786 2 months ago
Good
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